FQA

Relevant Questions

What is the estimated delivery time for my order?

Delivery time depends on your location. Typically, orders are processed within 24-48 hours and delivered within 3-6 business days. You’ll receive a tracking link via email or SMS once your order is shipped.

Can I return or exchange a product if I don’t like it?

Yes, we offer a 7-day return or exchange policy for most products. If you receive a damaged or incorrect item, contact our support team within 48 hours of delivery with photos, and we’ll assist you in returning or replacing the product.

Do you offer Cash on Delivery (COD)?

Yes, we provide Cash on Delivery (COD) across India. However, to prevent fake orders, we may require a confirmation before dispatching COD orders.

Are the products on Zudow original and of good quality?

Absolutely! We source high-quality, trending, and in-demand products from trusted suppliers. Every item is checked for quality before being shipped to ensure customer satisfaction.

How can I track my order?

Once your order is shipped, we will send you a tracking link via SMS or email. You can click on the link to check your order’s live status. If you face any issues, feel free to contact our customer support.

Do you offer discounts or coupons?

Yes! We frequently run special discounts and offer coupon codes for our customers. Follow us on social media and subscribe to our newsletter to stay updated on the latest deals.

How do I cancel my order?

Orders can be canceled before they are shipped. To cancel, go to My Orders in your account or contact our support team with your order details. Once shipped, cancellations are not possible, but you may request a return after delivery

Do you ship all over India?

Yes, we deliver across India. However, some remote areas may have limited delivery options. You can check service availability by entering your pin code at checkout.

  • Trade name: Zudow

    Authorised Person: Mr. Vishnu Pratap Parmar

    Phone number: 8223006874

    Email: shop@zudow.com

    Physical address: Ward number 19, house Number 11,, Satai Road, 471001 Chhatarpur MP, India

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